Ask us anything

Askbella is your AI-powered beauty shopping assistant, helping you find the best products for your skin with personalized recommendations based on your skin profile, shopping preferences, and ingredient compatibility. You can scan products to check their suitability, compare prices across different retailers, and even discover dupes or alternative products that match your needs. Whether you're shopping online or in-store, askbella makes beauty shopping smarter and more personalized.

AskBella’s product compatibility check is highly accurate. We use advanced AI algorithms and a verified product database to ensure precise compatibility results. Our AI analyzes your shopping preferences, skin profile, and ingredient sensitivities to recommend the best products for you. We focus on science, not sales, so you receive unbiased advice. For the most accurate results, you can manually adjust your Skinalyser® profile at any time. If a result seems inaccurate, you can help improve our AI by clicking the "Submit Product Review" button to share your feedback. This makes askbella AI smarter and enhances recommendations—especially for users with similar skin concerns.

Askbella covers over 10,000 skincare products, including nearly all skincare items sold in Australia at major retailers like Mecca, Sephora, Priceline, Chemist Warehouse, Boniik, Nudie Glow, W Cosmetics, Myer, David Jones, and more. You can scan to verify products in-store while shopping or check the compatibility of products you already own. With our ever-growing database, you can also search for the perfect match anytime—whether you're browsing in-store or at home.

Yes! You can start with a 7-day free trial, giving you full access to all features before deciding on a plan. After the trial, you can continue using askbella with a 7-day paid access, a monthly plan, or an annual plan, depending on what suits you best. There's no long-term commitment—you can cancel anytime through your Apple App Store or Google Play Store settings, and your subscription will remain active until the end of your billing period.